Privacy Policy:
Effective Date: 07/28/2024
1. Introduction
Company Information:
Sakaris Jewelers
Email: info@sakarisjewelers.com
Phone: (239) 293-6348
Purpose:
At Sakaris Jewelers, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.sakarisjewelers.com. It is designed to help you understand what data we collect, why we collect it, and how we handle it.
Scope:
This Privacy Policy applies to all information collected through our website, www.sakarisjewelers.com, as well as any related services, sales, marketing, or events (collectively referred to as the "Services"). By using our Services, you agree to the collection and use of information in accordance with this policy.
2. Information Collection
Types of Data Collected:
We collect various types of personal information to provide and improve our Services to you. The types of personal information we may collect include, but are not limited to:
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Personal Identification Information: Name, email address, phone number, mailing address, and payment information (such as credit card details).
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Account Information: Username and password for any accounts you create on our website.
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Demographic Information: Age, gender, and other demographic details.
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Transaction Information: Details about purchases you make and any communications we have regarding your orders.
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Usage Data: Information about how you use our website, products, and services, including your browsing history, search queries, and interactions with our website.
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Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
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Marketing and Communications Data: Your preferences in receiving marketing materials from us and your communication preferences.
Collection Methods:
We collect personal information through various methods, including:
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Direct Interactions: When you provide information by filling out forms on our website, such as during account registration, making a purchase, subscribing to our newsletter, or contacting us for customer support.
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Automated Technologies: As you navigate through our website, we may use cookies, web beacons, and other tracking technologies to collect information about your browsing actions and patterns. This helps us understand how you use our site and improve your experience.
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Third-Party Services: We may receive information about you from third parties, such as analytics providers, advertising networks, and payment processors. These third parties may collect information about you when you use our Services or interact with our advertisements.
By understanding and managing the information we collect, we aim to enhance your experience with Sakaris Jewelers and provide you with the best possible service.
3. Use of Information
Purpose of Data Use:
We use the collected personal information for various purposes, including but not limited to:
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Processing Orders: To process and fulfill your orders, including managing payments, shipping, and providing order status updates.
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Providing Customer Service: To respond to your inquiries, requests, and provide support related to our products and services.
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Personalizing User Experience: To understand your preferences and personalize your experience on our website.
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Marketing and Promotions: To send you promotional materials, newsletters, and other communications regarding our products, services, and special offers that may be of interest to you.
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Improving Our Services: To analyze and improve our website, products, services, and overall customer experience.
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Managing Accounts: To create, maintain, and manage your account on our website.
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Legal Compliance: To comply with applicable laws, regulations, and legal processes.
Legal Basis:
We process your personal data based on the following legal grounds:
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Consent: We process your personal data when you have given us explicit consent to do so, such as when you subscribe to our newsletter or agree to receive marketing communications.
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Contractual Necessity: We process your personal data to fulfill our contractual obligations to you, such as processing and delivering your orders.
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Legitimate Interests: We process your personal data based on our legitimate interests, such as improving our services, personalizing your experience, and ensuring the security and integrity of our website.
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Legal Obligations: We process your personal data to comply with legal obligations, such as tax and accounting requirements, and to respond to lawful requests from public authorities.
By using our Services, you consent to the collection and use of your personal information as described in this Privacy Policy.
4. Sharing of Information
Third Parties:
We may share your personal data with the following third parties:
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Service Providers: Third-party companies and individuals that provide services on our behalf, such as payment processing, order fulfillment, shipping, customer support, email delivery, and marketing assistance.
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Business Partners: Trusted business partners with whom we collaborate to offer you products, services, or promotions that we believe may be of interest to you.
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Analytics Providers: Third-party analytics providers who help us understand how our website is being used and how we can improve it.
Purpose of Sharing:
We share your personal information with third parties for the following purposes:
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To Provide Services: To process transactions, fulfill orders, and provide customer support.
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To Improve Our Services: To analyze usage data and improve our website, products, and services.
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For Marketing: To send you promotional materials and information about products, services, and offers that may be of interest to you.
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To Ensure Security: To protect the security and integrity of our website and services.
Legal Requirements:
We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). This includes:
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Compliance with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
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Protecting Our Rights: To enforce our terms and conditions, protect our operations, and safeguard our rights, privacy, safety, or property, as well as that of our users and others.
We take appropriate measures to ensure that any third parties with whom we share personal information maintain the confidentiality and security of that information.
5. Data Protection
Security Measures:
We take the security of your personal data seriously and implement a variety of measures to ensure its protection. These include:
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Encryption: We use Secure Socket Layer (SSL) encryption technology to protect sensitive information transmitted online.
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Secure Servers: Your personal information is stored on secure servers that are protected by firewalls and other advanced security technologies.
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Access Controls: Access to your personal data is restricted to authorized personnel who need it to perform their job duties.
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Regular Security Assessments: We conduct regular security assessments and audits to identify and address potential vulnerabilities.
Data Retention:
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, as described in this Privacy Policy. The criteria we use to determine retention periods include:
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Legal Requirements: We retain personal data as required by applicable laws and regulations.
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Business Needs: We retain personal data for as long as is necessary to provide our services, maintain accurate business and financial records, and support our business operations.
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User Preferences: We respect your preferences regarding the retention and deletion of your personal data. You may request the deletion of your personal data at any time, subject to our legal obligations.
By implementing these data protection measures, we aim to safeguard your personal information and ensure your privacy.
6. User Rights
Access and Correction:
You have the right to access the personal data we hold about you and to request corrections if the information is inaccurate or incomplete. To access or correct your personal data, please contact us using the information provided at the end of this policy. We will respond to your request within a reasonable timeframe.
Deletion and Restriction:
You have the right to request the deletion of your personal data or to restrict its processing under certain circumstances. For example, you can request deletion if the data is no longer necessary for the purposes for which it was collected, or if you withdraw your consent for data processing. To request deletion or restriction of your personal data, please contact us using the information provided at the end of this policy.
Data Portability:
If applicable, you have the right to receive a copy of the personal data you have provided to us in a structured, commonly used, and machine-readable format, and to transmit that data to another data controller. This right applies only to personal data processed by automated means and based on your consent or a contract. To request data portability, please contact us using the information provided at the end of this policy.
Withdrawal of Consent:
If we process your personal data based on your consent, you have the right to withdraw your consent at any time. Withdrawing your consent does not affect the lawfulness of processing based on consent before its withdrawal. To withdraw your consent, please contact us using the information provided at the end of this policy or follow the instructions in any marketing communication you receive from us.
By exercising these rights, you can ensure that your personal data is accurate, up-to-date, and processed in accordance with your preferences.
7. Cookies and Tracking Technologies
Types of Cookies:
Our website uses various types of cookies and tracking technologies to enhance your experience and gather information about how you use our site. These include:
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Session Cookies: Temporary cookies that remain in your browser's cookie file until you leave the website.
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Persistent Cookies: Cookies that remain in your browser's cookie file for a specified period or until you manually delete them.
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Third-Party Cookies: Cookies placed by third-party services that appear on our pages (e.g., analytics tools, social media plugins).
Purpose of Cookies:
We use cookies and tracking technologies for several purposes, including:
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Functionality: To ensure our website functions properly and to provide you with a personalized experience. This includes remembering your preferences and settings.
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Analytics: To understand how visitors interact with our website, track usage patterns, and improve our services. This helps us analyze data such as page views, traffic sources, and user behavior.
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Advertising: To deliver relevant advertisements to you and measure their effectiveness. This includes tracking your interactions with our ads and tailoring the advertising content to your interests.
User Choices:
You have the ability to manage your cookie preferences and control how cookies are used on our website:
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Browser Settings: Most web browsers allow you to manage your cookie preferences through their settings. You can choose to accept or reject cookies, delete cookies, or set your browser to notify you when cookies are being used.
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Opt-Out Tools: Some cookies used for advertising purposes can be managed through opt-out tools provided by third parties. For example, you can use the Digital Advertising Alliance's opt-out tool or the Network Advertising Initiative's opt-out tool to control the use of cookies for targeted advertising.
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Privacy Settings: You can adjust your privacy settings within your browser or device to restrict the collection and use of certain information.
Please note that disabling cookies may affect the functionality of our website and limit your ability to use certain features.
For more information about our use of cookies and how to manage your preferences, please contact us using the information provided at the end of this policy.
8. Children’s Privacy
Age Restrictions:
Our services are intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from children under the age of 18. If you are under 18, please do not provide any personal information on our website.
Parental Consent:
If we become aware that we have inadvertently collected personal information from a child under the age of 18 without verification of parental consent, we will take steps to delete that information as soon as possible. If you believe that we might have any information from or about a child under the age of 18, please contact us using the information provided at the end of this policy.
Parents and guardians are encouraged to monitor their children’s online activities and help enforce this Privacy Policy by instructing their children never to provide personal information on our website without their permission.
9. International Data Transfers
Cross-Border Transfers:
Sakaris Jewelers operates globally and may transfer your personal data to countries outside of your own for processing and storage. These countries may have different data protection laws than those in your country. However, we take appropriate steps to ensure that your personal information is treated securely and in accordance with this Privacy Policy.
Safeguards in Place:
To protect your personal data during international transfers, we implement the following safeguards:
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Standard Contractual Clauses: We use standard contractual clauses approved by the European Commission to ensure that personal data transferred outside the European Economic Area (EEA) receives an adequate level of protection.
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Privacy Shield Framework: For transfers to the United States, we comply with the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks, which provide mechanisms for ensuring that personal data transferred to participating U.S. companies is protected to European standards.
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Binding Corporate Rules: Where applicable, we adopt binding corporate rules approved by data protection authorities to allow transfers within our group of companies.
By using our services and providing your personal data, you consent to the transfer of your data to countries outside your own, including the United States, for the purposes described in this Privacy Policy.
If you have any questions about our international data transfer practices or the safeguards we have in place, please contact us using the information provided at the end of this policy.
10. Changes to the Privacy Policy
Update Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, and other factors. When we make changes to this Privacy Policy, we will notify you by updating the effective date at the top of this policy and, where required by applicable law, providing additional notice to you (such as adding a statement to our homepage or sending you a notification).
Effective Date:
This Privacy Policy was last updated on 07/28/2024.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us using the information provided at the end of this policy.
11. Contact Information
Inquiries and Complaints:
If you have any questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact us at:
Email: info@sakarisjewelers.com
Phone: (239) 293-6348
Data Protection Officer:
If you have specific questions about how we handle your personal data or wish to contact our Data Protection Officer (DPO), you can reach out to:
Data Protection Officer
Sakaris Jewelers
Peter Sakaris
Email: peter@sakarisjewelers.com
Phone: (239) 293-6348
We will respond to your inquiries and complaints promptly and address any concerns you may have regarding your privacy.